Privacy & Cookie Policy
What type of information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews or testimonials.
How we collect information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below:
•To provide and operate the Services;
•To provide our Users with ongoing customer assistance and technical support;
•To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
•To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
•To comply with any applicable laws and regulations.
How we store, use, share and disclose your personal information.
J E Monk Ltd website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to share our services and information with you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How we communicate with our site visitors
We may contact you to respond to a query, poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
What are cookies?
Cookies are files or pieces of information that can be stored on your computer (or on other devices with internet access, such as a smartphone or tablet) when you visit the J E Monk website. A cookie usually contains the name of the website where the cookie comes from, the “lifetime” of the cookie (ie how long the cookie will remain on your computer / device) and a value that usually consists of a randomly generated unique number.
What do we use cookies for?
We use cookies to make the J E Monk Ltd website easier to use and to better tailor the site to your interests and needs. Cookies can also be used to improve the speed of your future activities and sessions on our websites. We also use cookies to compile anonymous, aggregated statistics with which we can gain insight into the way people use our website, so that we can improve the structure and content of the website. We can not personally identify you on the basis of this information.
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